Managing the Difficult Client

If you have been in practice for any length of time, sooner or later you’re going to get stuck with a difficult client, or at least a difficult client conversation. Uncomfortable client conversations can arise for multiple reasons. Sometimes those reasons have more to do with the client than with the lawyer, but every attorney-client relationship contains two players, so you need to be aware of the ways in which you might be contributing to the problem and the ways you can contribute to a solution.

The best way to deal with truly difficult clients is by not taking them on in the first place. That requires that you be able to identify potentially bad clients early – preferably before a retainer is signed so that you can avoid them entirely. Make a list of bad client warning signs to help you identify potentially difficult clients. Watch this CLE for tips on identifying bad clients, and how to deal with the difficult client after he gets into your life.

Format
7 part video, duration of 01:02:47.
Production Date
6/2/2017
Tags
clients
State Due Date Credit Information
Alaska 1/1/2019 Ohio State Supreme Court approved this course for 1.00 CLE Hour(s) of type General. Alaska allows you to receive 1.00 CLE Hour(s) of type General towards your Alaska CLE requirements for successfully completing this course.
Arizona 1/1/2019 Ohio State Supreme Court approved this course for 1.00 CLE Hour(s) of type General. Arizona allows you to receive 1.00 CLE Hour(s) of type General towards your Arizona CLE requirements for successfully completing this course.
Colorado 1/1/2019 Ohio State Supreme Court approved this course for 1.00 CLE Hour(s) of type General. Colorado allows you to receive 1.00 CLE Hour(s) of type General towards your Colorado CLE requirements for successfully completing this course.
Florida 12/2/2018 Ohio State Supreme Court approved this course for 1.00 CLE Hour(s) of type General. Florida allows you to receive 1.00 CLE Hour(s) of type General towards your Florida CLE requirements for successfully completing this course.
Hawaii 1/1/2019 Ohio State Supreme Court approved this course for 1.00 CLE Hour(s) of type General. Hawaii allows you to receive 1.00 CLE Hour(s) of type General towards your Hawaii CLE requirements for successfully completing this course.
Kentucky 7/1/2018 Kentucky Bar Association approved this course for 1.00 CLE Hour(s) of type General.
Maine 1/1/2019 Ohio State Supreme Court approved this course for 1.00 CLE Hour(s) of type General. Maine allows you to receive 1.00 CLE Hour(s) of type General towards your Maine CLE requirements for successfully completing this course.
New Hampshire 1/1/2019 Ohio State Supreme Court approved this course for 1.00 CLE Hour(s) of type General. New Hampshire allows you to receive 1.00 CLE Hour(s) of type General towards your New Hampshire CLE requirements for successfully completing this course.
New Jersey 1/1/2019 Ohio State Supreme Court approved this course for 1.00 CLE Hour(s) of type General. New Jersey allows you to receive 1.00 CLE Hour(s) of type General towards your New Jersey CLE requirements for successfully completing this course.
New Mexico 1/1/2019 Ohio State Supreme Court approved this course for 1.00 CLE Hour(s) of type General. New Mexico allows you to receive 1.00 CLE Hour(s) of type General towards your New Mexico CLE requirements for successfully completing this course.
North Dakota 1/1/2019 Ohio State Supreme Court approved this course for 1.00 CLE Hour(s) of type General. North Dakota allows you to receive 1.00 CLE Hour(s) of type General towards your North Dakota CLE requirements for successfully completing this course.
Ohio 1/1/2019 Ohio State Supreme Court approved this course for 1.00 CLE Hour(s) of type General.

J. William Dunning

J. William Dunning

EDUCATION

  • University of Cincinnati, B.A. English, 1965
  • University of Cincinnati, J.D., 1968

PROFESSIONAL / MEMERSHIPS

  • Admitted to Ohio Bar and U.S. District Court, 1968
  • Admitted to U.S. Court of Appeals, 1979
  • Admitted to U.S. Supreme Court, 1994
  • Cincinnati Asst City Prosecutor, 1968-70
  • Cincinnati Asst City Solicitor, 1970-72
  • Lebanon City Attorney, 1974-1999
  • President, Warren County Bar Association (WCBA), 1988
  • Member, WCBA Grievance Committee, 1993-2004
  • Member, Ohio State Bar Association (OSBA), 1978-Current
  • Delegate, Council of Delegates (OSBA), 1978-Current
  • Member, Commission on Judicial Candidates (OSBA), 2000 and 2002
  • Governor, Board of Governors (OSBA), 1996-1999
  • Trustee, Ohio Academy of Trial Lawyers, 1981-1996
  • Trustee, Ohio Bar Foundation, 1987-Current
  • Member, Cincinnati Bar Association, 1968-Current
  • Member, Assn of Trial Lawyers of America, 1968-Current

PRACTICE AREAS

  • Annexation
  • Estate Planning
  • Family Law
  • Personal Injury
  • Probate & Estate Settlement
  • Real Estate
  • Zoning

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$25.00 includes all states listed

Alaska
Arizona
Colorado
Florida
Hawaii
Kentucky
Maine
New Hampshire
New Jersey
New Mexico
North Dakota
Ohio